The 3-year warranty, Recon Limited Warranty and Lifetime Service Contract apply only to the original purchaser and cannot be transferred. These programs only cover wear or failure of the tool that occurs during normal use and proper maintenance. They do not cover malfunctions, failures or defects resulting from misuse, misuse, negligence, modification, modification or repair by persons other than a RIDGID approved service center® hand, pneumatic and stationary power tools. Damage or malfunctions caused to the tool by the user or other external sources, or non-compliance with the warnings and instructions in the user manual are not covered. To accept the RIDGID® brand lifetime service contract, you must register your RIDGID® brand qualified HAND power tool, stationary power tool or pneumatic tool within 90 days of purchase. Register by logging into www.ridgid.com, click on « Product Registration » and select the appropriate product category. Log in to your personal account, if you don`t already have one, create an account. Then click on « Register a new product ». Include all eligible information about RIDGID branded products: full model and serial numbers for each serialized device, including batteries and chargers. If you do not have access to the Internet, attach a letter with the following information: first name, last name, email, date of birth, telephone number, address, city, state, zip code, package model number, and model/serial number of all qualified serialized tools, batteries, and chargers, if applicable.
Then send the online confirmation print or handwritten letter with your original receipt (it is recommended to make a photocopy of your receipt for your records) and the original YPI of the eligible product packaging to: RIDGID® Hand Held and Stationary Power Tool Technical Service, PO Box 1427, Anderson, SC 29622 for processing and approval. The lifetime service contract is available free of charge for all eligible RIDGID brand HAND power tools®, stationary power tools and pneumatic tools, subject to the conditions set out below. Customers have 90 days from the date of purchase to register the tools for the lifetime service contract. Once all the conditions of the registration process are met, the service coverage of the tool will last the entire life of the original buyer. .